Legal
Spinobon Terms and Conditions
The rules that govern how we work with you, written out in plain English for players in the UK.
Why These Terms Matter To Every Player
Our Spinobon terms and conditions set out the agreement between us and anyone who opens an account with us. They cover how registration works, how we handle deposits and withdrawals, and what we expect from you as a player. Reading them before you sign up means fewer surprises later, especially around bonus rules and account checks.
We write this page as the operator, speaking for ourselves rather than describing another company's rulebook. Wherever a term affects your money or your account, we try to say so directly rather than burying it in small print. If a question about our policies isn't answered here, our Spinobon faq is the next place to look.
These terms sit alongside our other policies, including responsible gambling tools and our privacy commitments, and all of them apply together whenever you use our site.
Your Account: Registration, Verification and Access
When you open an account with us, you agree to give accurate personal details and to keep them up to date. We rely on account verification and identity verification to confirm who you are before certain withdrawals are released. This protects both your funds and the integrity of the games.
As part of that process we may ask for proof of address or other documents confirming your identity. We carry out these checks to meet our obligations as an operator holding a licence from the Gambling Commission, and to keep the account genuinely yours. Delays in providing documents can hold up a withdrawal, so it helps to have them ready early.
One account per person is the rule across the site, and sharing logins or creating duplicate profiles breaks these terms. If we find irregular account activity, we reserve the right to pause the account while checks are completed.
Bonus Terms In Brief
Bonus offers such as a welcome bonus, free spins or ongoing cashback each carry their own wagering requirements, and those requirements are part of these terms whenever you opt in. We explain the categories of bonus we run, from a deposit bonus to our VIP program, on our Spinobon bonus types page, where the mechanics behind each offer are set out in full. Wagering requirements must be met before any related winnings can be withdrawn, and unused bonus funds may be removed if an account stays inactive for too long.
Deposits, Withdrawals and Payment Rules
We support a number of payment methods, including VISA, Mastercard, Google Pay and Bitcoin, and the terms that apply to each are the same core conditions described here. Deposits are generally processed instantly, while withdrawals go through the verification step outlined above before funds are released.
Deposit limits and other account capabilities are available if you want tighter control over your spending, and these tools sit under the same terms as the rest of your account. We also offer cooling-off periods and self exclusion for anyone who needs a break, and both are built into the same account settings you already use to manage deposits.
Currency on our site is handled in GBP for UK players, and any conversion or fee policy tied to a specific method is covered in the same account terms you accept at sign-up.
If you're unsure whether a specific game or feature is available on your phone before you commit to these terms, our Spinobon mobile casino page explains how the mobile experience works.
Live Casino and Game Fairness Under These Terms
Games from providers including BetGames, endorphina and BGaming are offered under the same terms as the rest of our catalogue, whether you're spinning a slot or sitting at a live table. The same account and verification rules described above apply equally there. If live-format tables interest you, our live casino at Spinobon page covers how those games are presented and operated.
We do not alter outcomes or interfere with results once a game is loaded, and these terms make that commitment explicit. Any dispute about a specific round is handled through our customer support, in line with the complaints process described further down this page.
Support, Complaints and Changes To These Terms
We provide 24/7 support and live chat for account or game queries, and most issues are resolved directly through those channels. Where a complaint can't be settled immediately, we keep a record and follow it through until it's closed.
We may update these terms from time to time to reflect new features, new payment methods or changes to our bonus offers. Continuing to use your account after an update means you accept the revised terms, so it's worth checking this page periodically rather than only at sign-up.
Responsible Gambling and Account Controls
Alongside deposit limits, cooling-off and self exclusion, these terms are written to support responsible play rather than to encourage it beyond your comfort. Any player can set limits on their account at any time, and we apply those limits as soon as they're confirmed.
We encourage every player to treat these tools as a normal part of managing an account, not a last resort. The same terms that govern bonuses and payments apply equally to how these controls are requested and honoured.
